disappointed with Canon pt. 2

Labels: , Posted by hcfoo on Wednesday, June 21, 2006 @ 9:49 AM

Disappointed with Canon

I have waited for my camera to be repaired for two weeks now (as promised by the customer service rep) and I still do not see the camera is ready in their "machine repair status " website.

I've sent them an email asking about the status of my camera but there was no reply or whatsoever. So my conclusion, slow service and slow respond by Canon. I think I wouldn't be so particular about this if I don't need to use the camera.

 

5 drop shot(s):

  1. philters said,

    if you sent the camera to be repaired at the subang service centre in saujana, call them at 03-78446043 and pester them into fixing it for you. i once sent a lens there. they said it will take 2 weeks but a month later, its still sith them. i called them severyday for about 3 days straight and they immediately got it repaired for me. ever since then, i always made sure that they abide to their 2-weeks promise. you got to call them and pester.

    on 10:25 AM  


  2. hcfoo said,

    Philters: Thank u for the info!

    on 10:31 AM  


  3. Nikonuser said,

    I agree with philters. Anyway I have switched to Nikon.

    on 11:21 AM  


  4. Anonymous said,

    me suffered the same thing.
    Canon.. fcuk them for
    their slow services.
    slow means there are too many bad canon products sent back for their services or incompetent repairmen or they r cheapskate cannot pay for more service people..

    on 3:28 PM  


  5. Anonymous said,
    This post has been removed by a blog administrator.

    on 11:23 AM  


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